Interview with Ernesto Hirlemann: The evolution and challenges of risk management in tourism

At Preverisk Group, we have been working for over 20 years towards safer and more sustainable tourism. In this context, we are sharing a video interview focused on a key topic for the sector’s operations: risk management.

The conversation centres on two fundamental questions that reflect the current landscape of tourism and the importance of continuing to move forward in prevention, control and continuous improvement:

What improvements have been identified in risk management in recent years?

The interview explores how risk management has evolved within the sector, with particular attention to changes observed in recent years and how these advances translate into a more consistent and better-prepared operation at destination.

What do you consider to be the sector’s main challenges in this area today?

It also examines the current challenges shaping the risk management agenda — a conversation that is especially relevant for tourism organisations seeking to operate to increasingly demanding health and safety criteria.

A shared commitment to the sector

We believe that progress towards safer and more sustainable destinations requires consolidating a risk management culture that is practical, measurable and aligned with the operational reality of each organisation. That is why conversations like this — grounded in experience and sector insight are an opportunity to continue building good practice and raising standards.

We invite you to watch the full interview and hear first-hand reflections on the evolution of risk management in tourism and the key challenges it faces today.