We manage your customer’s claims

 

Our specialists manage claims with the aim of reducing monetary compensation

 

At hotelClaim we have a team of experts in the management and administration of claims. They are supported by technical experts in the field of environmental health. Everything related to the management of the hotel’s claims is outsourced, with the final aim of reducing the claims value.

 

The key areas are:

  • Implementation, monitoring and administration of prevention programmes documentation (policies, logs, procedures, external audits)
  • The management and the handling of the claim from the initial official communication, the opening of a file, through all the various stages (including technical reports), until the case is finally closed (bearing in mind that some cases can go on for years)
preverisk HC

preverisk HC

eQutel

eQutel

hotelClaim

hotelClaim

inQook

inQook

app4Check

app4Check

nutriQook

nutriQook

sustainHability

sustainHability