hotelclaim is an effective service for hoteliers and travel businesses when it comes to individual and collective claims managemet. Our team gives support from the initial communication to all subsequent stages, including technical reports and documentation, through to the closure of the case.
We evaluate situations that occur in tourist establishments and analyze if and how they might have had an impact on the guest's experience. Looking for win-win solutions is a priority.
We are experts in tourism. Our vast knowledge of the hotel industry and our experience in dealing with claims by tourists, allows us to effectively manage a wide variety of illness claims. Our team specialises in the management and administration of claims, and is supported by our team of professional, highly qualified technicians who are experts in the field of environmental health.